Challenger Logistics — Reefer truck at dusk
A Ba-Kaya BrandEst. Independent Freight Development

CHALLENGER
LOGISTICS

Teach.  Tailor.  Take Control.

Independent business development for freight growth — building predictable outcomes through structured lanes, qualified partnerships, and disciplined pilot programs.

ShippersCarriersBrokers / 3PLs
01 — Who We Are

INDEPENDENT FREIGHT
BUSINESS DEVELOPMENT

Challenger Logistics is not a broker. We don't replace your current providers. We are a commercial engine that turns targets into qualified lanes and repeatable programs — built around the three actors that make freight move.

"We build predictable freight outcomes by structuring lanes, partnerships, and pilots."

01

Shipper

Owns goods, pays to move them. We stabilize your lanes, optimize your carrier/broker mix, and launch pilots that reduce freight cost and variability.

02

Carrier

Owns equipment, moves freight. We build your lane thesis, connect you to qualified broker partners, and structure repeatable programs — not random loads.

03

Broker / 3PL

Arranges transportation. We identify target accounts, sharpen your managed story, and align your carrier program so you win enterprise freight.

What We Are NOT

  • A dispatch service
  • A new broker replacing your broker
  • A rate-shopping middleman
  • A spray-emails-and-pray lead gen shop

What We ARE

A commercial engine that turns targets into qualified lanes and repeatable programs. We bring operational credibility, executive-level discovery, clean pipeline discipline, and solution selling focused on managed outcomes — not rates.

Translation Layer

Between shipper reality (operations, constraints, accountability) and 3PL promises (service levels, cost, tech, reporting).

02 — How We Work

THE LANE-FIRST
RULE

We don't sell "a carrier" or "a service." We qualify a lane program. If we can't define the lane, we don't have a deal — we have a conversation.

A viable lane requires all six:

01

Origin Zone

Where freight starts

02

Destination Zone

Where freight ends

03

Equipment Match

Reefer, dry van, flatbed

04

Volume Pattern

Weekly avg + peak

05

Service Constraints

Appts, dwell, live/drop

06

Return Plan

Backhaul or partner coverage

5-Question Lane Qualification

Asked on every first call. If we get these, we know if a pilot makes sense.

Q1

Origin + Destination

ZIPs / cities

Q2

Weekly Volume

Avg + peak loads

Q3

Equipment + Temp

Reefer, dry van, flatbed + requirements

Q4

Appointment Windows

Live/drop + dwell reality

Q5

Award Process

Routing guide, incumbent, broker, spot

Lane Fit Score

Each lane scored 1–5 across five dimensions. This is why we don't chase garbage freight.

Repeatability

Weekly volume

Operational Simplicity

Appts / dwell

Margin Health

Accessorial realism

Risk

Claims / excursions / receiver pain

Return Plan

Backhaul or partner coverage

20–25

Pursue Program

15–19

Pursue w/ Mitigation

<15

Decline / Re-route

30-Day Execution Plan

Week 1

Target list + lane discovery

Week 2

Meetings + lane confirmation

Week 3

Pilot design + capacity alignment

Week 4

Pilot launch + KPI check-in

Pilot Success Metrics

OTP / OTDDwell & detention complianceTemp compliancePOD cycle timeException communication standard
03 — Results

PROOF BEFORE
PROMISES

Every engagement below ran inside 30 days. Details are anonymized — the numbers are real. If you want to speak with a reference client, click the button on any case study.

NOTE

Client names, exact geographies, and identifying details have been anonymized at client request. Metrics are verified against client-provided scorecards and TMS data.

CS-01Offer A — Shipper Lane Stabilization

Regional Food Distributor

Southeast USReefer / Temperature-Controlled30-Day Sprint

The Problem

3 high-volume lanes running at 61% on-time performance. Primary carrier repeatedly declining Friday tenders. No backup plan documented. Operations team spending 6+ hours/week chasing capacity.

What We Did

  1. 01Lane intake mapped all 3 lanes — origin, destination, equipment, tender windows, volume cadence
  2. 02Identified Friday tender pattern as root cause; primary carrier had weekend detention exposure
  3. 03Built primary + backup capacity plan with 2 qualified backup carriers per lane
  4. 04Implemented exception SOP and weekly scorecard cadence
  5. 05Delivered Routing Guide Lite + 60-day capacity plan at closeout

"We stopped firefighting Friday freight. The backup plan alone was worth the engagement."

— VP of Operations, anonymized client

Measured Results

On-Time Performance

Before

61%

After

94%

+33pts
Lanes Stabilized

Before

0 of 3

After

3 of 3

100%
Time to Stability

Before

After

28 days

< 30 days
Ops Hours Saved/Wk

Before

6+ hrs

After

< 1 hr

−83%
CS-02Offer B — Broker / 3PL Growth Sprint

Mid-Size Regional Freight Broker

Midwest / Great LakesDry Van30-Day Sprint+

The Problem

Sales team generating activity but not qualified pipeline. Reps spending time on accounts with no freight authority or mismatched lane profiles. No structured outreach cadence. 30-day close rate under 8%.

What We Did

  1. 01Built ICP with lane-fit criteria: dry van, 200–500 mi corridors, 10+ loads/week minimum
  2. 02Developed target list of 180 accounts matching ICP across IL, WI, IN, OH
  3. 03Deployed multi-touch outreach cadence with lane-specific subject lines
  4. 04Provided meeting briefs with freight profile and pain hypothesis before each call
  5. 05Delivered objection handling scripts and follow-up sequencing for no-show recovery

"We finally have a pipeline we can actually work. Every meeting brief saved us 20 minutes of pre-call research."

— Director of Sales, anonymized client

Measured Results

Qualified Meetings

Before

4/mo

After

19/mo

+375%
Pipeline Accounts

Before

12

After

47

+292%
Close Rate (30-day)

Before

8%

After

22%

+14pts
Time to First Meeting

Before

18 days avg

After

6 days avg

−67%
CS-03Offer C — Carrier Partner Build

Owner-Operator Fleet (12 Units)

Texas Corridor (DFW–Houston–San Antonio)Dry Van / Flatbed30-Day Sprint

The Problem

Fleet running 60–70% utilization. Dependent on load boards for spot freight. No broker relationships producing repeat volume. Rates inconsistent week-to-week. No lane card or carrier packet.

What We Did

  1. 01Built lane card documenting home lanes, equipment specs, and preferred tender windows
  2. 02Created carrier packet: insurance certs, safety rating summary, references, lane history
  3. 03Identified 22 lane-aligned brokers in DFW/Houston/SA markets
  4. 04Executed trial-load plan with 8 targeted brokers over 30 days
  5. 05Delivered 60-day partner expansion plan with volume targets per broker

"I stopped refreshing the load board every morning. Three brokers now call me before they post."

— Owner-Operator, anonymized client

Measured Results

Broker Partners (Active)

Before

1

After

6

+5 new
Fleet Utilization

Before

63%

After

84%

+21pts
Repeat Loads/Month

Before

8

After

31

+287%
Avg Rate vs. Spot

Before

Spot only

After

+$0.18/mi

Above market

Want to see your lanes here?

Every engagement starts with a 5-question lane qualification. If there's no fit, we'll tell you upfront.

03 — Services & Pricing

PICK YOUR
WEDGE

Same framework, different buyer. We keep scope tight so it moves. Every engagement starts with a dated next step — no "follow up sometime."

Monthly Retainer (Any Offer)

Ongoing lane management, pipeline ops, and partner expansion — any service line.

$5,000/mo

Default rate

Offer A30 Days

Shipper Lane Stabilization

Fewer service failures. Clearer accountability. Backup coverage.

For: Manufacturers, wholesalers, retailers, food & healthcare shippers

Default Starting Price

$7,500

Simple, defensible, not race-to-the-bottom.

Sprint(30 days)$4,000–$9,000
  • Lane intake + requirements map
  • Primary + backup capacity plan
  • Exception & escalation SOP
  • Weekly scorecard cadence (2–4 weeks)
  • Closeout: Routing Guide Lite + 60-day plan
Retainer(Monthly)$3,500–$8,500/mo
  • Ongoing lane management
  • Vendor performance cadence
  • Quarterly lane refresh + backup plan updates

Performance Add-On

$1,000–$3,000 per stabilized lane converted to recurring capacity plan

Offer B14–30 Days

Broker / 3PL Growth Sprint

Qualified meetings + lane-fit opportunities you can price and win.

For: Brokers & 3PLs needing qualified shipper pipeline and better lanes

Default Starting Price

$3,500

Simple, defensible, not race-to-the-bottom.

Sprint(14 days)$2,500–$5,000
  • ICP + lane focus + target list (100–200 accounts)
  • Multi-touch outreach cadence
  • Meeting booking + meeting briefs
  • Weekly pipeline report
Sprint+(30 days)$5,000–$10,000
  • Everything in 14-day sprint
  • Objection handling + talk tracks
  • Follow-up sequencing + reactivation
  • Lane offer positioning + proof packaging
Retainer(Monthly)$4,000–$12,000/mo
  • Monthly meeting production
  • Pipeline ops + reporting

Performance Add-On

$500–$1,500 per Qualified Meeting | $2,000–$7,500 per Converted Account

Offer C30 Days

Carrier Partner Build

Trial loads → preferred status → recurring volume.

For: Carriers who want repeat broker freight and predictable lanes

Default Starting Price

$5,000

Simple, defensible, not race-to-the-bottom.

Sprint(30 days)$3,500–$7,500
  • Lane product packaging (lane card + SOP)
  • Broker/3PL target list (lane-aligned)
  • Onboarding support + carrier packet readiness
  • Trial-load plan + follow-up cadence
  • Weekly results + 60-day partner plan
Retainer(Monthly)$3,000–$8,000/mo
  • Ongoing broker partner management
  • Volume expansion cadence

Performance Add-On

$250–$750 per Trial Load | $1,500–$5,000 per Recurring Lane Partner

Share This With Your Team

Download the full services menu — Offers A, B & C with pricing, scope, and invoice-safe definitions — as a branded PDF your team can circulate internally.

Download One-Pager

Invoice-Safe Definitions

No games

Every performance term has a strict, measurable definition. Ambiguity is how margins disappear.

Qualified Meeting

Attendee has freight decision authority, lane/freight profile discussed, need/pain confirmed, next step scheduled.

Converted Account

Signed agreement + first shipment tendered, OR written routing guide confirmation, OR first paid invoice issued.

Trial Load

Rate confirmation executed, pickup + delivery completed, tracking/comms met, POD delivered within agreed window.

Recurring Lane Partner

Written confirmation of ongoing volume OR at least X loads/month for 2 consecutive months.

Lane Stabilization

Primary + backup plan implemented, scorecard cadence run 2–4 weeks, client confirms improvement in at least one KPI.

04 — Target Market

WHO PAYS.
WHERE THEY ARE.

We target buyers who already ship reefer freight weekly. We don't convince someone to start shipping — we qualify accounts that can answer lane questions fast.

Lane A — Sell-ToA

3PLs / Freight Brokers

Already buy sales talent and move fast. They hire/contract BD, carrier sales, and enterprise AEs. Examples: C.H. Robinson, J.B. Hunt, TQL, WWEX.

Target Contacts

  • VP Sales / SVP Sales
  • VP Business Development
  • Director of Strategic Accounts
  • VP Carrier Sales
Lane B — Sell-ToB

Managed Transportation / 4PL

Run transportation programs for shippers — often with TMS + control tower. They care about exec relationships and value story.

Target Contacts

  • VP Managed Transportation
  • Director, Transportation Solutions
  • VP Product (Visibility/TMS)
  • Head of Procurement
Lane C — Sell-ToC

Warehousing / Fulfillment

Warehouse footprint + labor + WMS + service levels rule everything. Filter by state + vertical using Top 100 3PL lists.

Target Contacts

  • VP Operations / VP Warehousing
  • Director of Business Development
  • VP Supply Chain Solutions
  • GM (Region/DC)

Geographic Priority Map

Tier 1Highest density + fastest wins
TXDFW + Houston ports/energy + Austin/San Antonio growth
ILChicago = national freight chessboard
CAPorts + massive consumption + warehousing
GAAtlanta = Southeast gravity well
NJ/PAPort + Northeast DC concentration

TX + GA + FL are especially strong for relationship-driven BD.

Tier 2Excellent second wave
FLImport flows + population + distribution
TNMemphis + Nashville logistics cluster
OH/IN/MIManufacturing + Midwest distribution
NC/SCPorts + industrial + ecom fulfillment

Shipper Verticals

Transportation buyers are numb to "great service." They respond to control, reporting, and risk containment.

High Probability

Food & Beverage

Cold chain

High Probability

Retail / E-commerce

Peak planning, multi-node

High Probability

Manufacturing / Industrial

OTIF, routing guides

High Probability

Healthcare / Pharma

Compliance, chain-of-custody

High Margin

Chemicals / Hazmat

High-margin

High Margin

Automotive / Tier Suppliers

High-margin

High Margin

Energy / Field Services

High-margin

High Margin

Construction Materials

High-margin

Account Buckets

Bucket 1

National 3PLs & Brokerages

Tier A

What We Hunt

Enterprise BD roles, channel partnerships, shipper-facing growth initiatives.

Filter

Revenue > $25M | Headcount > 50 | Multi-state presence

Bucket 2

Regional Powerhouses

Tier B

What We Hunt

Growth mandates, new territory buildouts, vertical expansion (food, industrial, healthcare).

Filter

Revenue > $20M | Headcount > 75 | TX, GA, IL, NJ, CA, FL

Bucket 3

Warehouse / Fulfillment Specialists

Tier B/C

What We Hunt

Distribution footprint expansion, overflow warehousing, ecom fulfillment partnerships.

Filter

Revenue > $20M | Headcount > 75 | Cold storage / food grade keywords

05 — Partner Spotlight

LEX-C'S
TRANSPORTATION, LLC

Interstate carrier. Reefer specialist. Never apologize for fleet size — position it as control, discipline, and predictability.

Lex-C's Transportation, LLC — Reefer carrier
Active Partner
1446 Gibson Rd., Lot C-39, Bensalem, PA 19020

USDOT

885574

MC

387601

Authority

Contract Active

Since

11/21/2024

Fleet

2 Tractors / 2 Trailers

Equipment

Reefer

Mileage (2024)

82,106 mi

Freight Types

Refrigerated foodProduceMeatBeveragesGeneral freight
Field Positioning Script

Small fleet, high control.

Every load is a management decision, not a dispatch lottery.

Lane-focused and compliance-forward.

We don't chase garbage freight. We protect the program.

Program-ready capacity.

Not random availability — structured, repeatable, predictable.

Target Account Types

Cold storage / cold-chain 3PLs
Food manufacturers and DC networks
Grocery / foodservice distributors
Produce wholesalers / importers
Brokers / 3PLs with reefer books

The Correct Lane Play

Every lane must include a primary revenue lane and a return plan (backhaul or broker partner coverage). This is how small fleets stay profitable: lane pair logic, not one-way heroics.

06 — How Engagements Work

STATEMENT
OF WORK

Every engagement runs on the same structured framework — only the scope and deliverables change by offer. Clean terms, measurable outcomes, no ambiguity.

Standard Engagement Phases

01

Discovery & Intake

  • Stakeholder intake call(s)
  • Requirements capture: lanes, constraints, compliance, decision process
02

Build

  • Target list / lane card / SOP
  • Outreach sequences / scorecard
  • Capacity plan + backup options
03

Execute

  • Outreach + follow-ups
  • Lane implementation cadence
  • Meeting booking + briefs
04

Reporting

  • Weekly report: activity, outcomes, blockers
  • Next actions documented
  • Pipeline dashboard (where applicable)
05

Closeout

  • Final summary + recommendations
  • Next-step plan (60-day forward)
  • Routing guide / partner handoff

Out of Scope

  • Day-to-day dispatching or 24/7 operations coverage
  • Legal review or compliance certification
  • Paid media spend unless approved separately
  • Shipment tendering (unless explicitly contracted)

Client Responsibilities

  • Single point of contact for approvals
  • Current lane / requirements details
  • Access to necessary systems or exported data
  • Timely responses to scheduling and decisions

Provided within 3 business days of engagement start.

Payment Terms

Net 7–15 Days

Recommended for independent engagements. Fixed fee or monthly retainer.

07 — Start a Conversation

DATED NEXT STEP
OR WE DISENGAGE

No "follow up sometime." Every conversation ends with one of these four outcomes. Tell us who you are and what you're moving — we'll confirm if a pilot makes sense.

📋

Lane Data Exchange

Send your lane sheet within 24 hours

🎯

Pilot Lane Selection

Pick 1–3 lanes to start

📅

Trial Start Date

Calendar it — no vague follow-ups

🤝

Partner Intro

Broker/3PL or shipper ops connection

Response within one business day with a dated next step.

Direct Contact

What Happens Next

  1. 1We review your lane profile and actor type
  2. 2We confirm whether a pilot makes sense
  3. 3We send a dated next step — not a vague follow-up
  4. 4You decide if you want to move forward